Remote Customer Support and Admin Assistant Contract

Job Title: Remote Customer Support and Admin Assistant

Location: Remote | South Africa

Salary Range: USD 700–850 per month, depending on experience and qualifications.

Work Schedule: Monday to Friday, 8:00 AM–5:00 PM in US Central or Pacific time, depending on the assigned team.

Contractor Note
Independent contractor position.

Company Overview
Sagan connects international talent with US-based businesses, supporting executives and teams with experienced remote professionals.

Position Overview
Support a US-based business with incoming calls, scheduling, records and day-to-day administration. You will follow established processes and provide reliable customer communication.

Key Responsibilities
• Answer calls, respond to customer questions and escalate issues when needed.
• Maintain interaction records, schedules and internal trackers.
• Coordinate logistics, process basic invoices and track expenses using templates.
• Support recruitment administration using supplied ads, scripts and scorecards.
• Keep information organized and follow tasks through to completion.

Qualifications
• At least one year in a BPO, call center or customer service role.
• Strong spoken and written English and confident phone communication.
• Reliability, attention to detail and ability to follow checklists independently.
• Stable internet, a quiet work setup and availability during US business hours.

Nice-to-Haves
• Scheduling tools, CRMs, Google Workspace or experience supporting service businesses.

Resume Submission Guidelines
Paste your complete English resume into the application form, with at least 1,000 characters. An English PDF upload is optional.

How to Apply
Use the Apply button to complete the Sagan Customer Support and Admin Assistant application.