Inbound Sales and Support Specialist Full Time NEW

Job Title: Inbound Sales and Support Specialist
Location: Remote – South Africa
Employment Type: Full-time
Engagement: Independent contractor

Company Overview
Sagan connects experienced international professionals with US-based businesses.

About the Role
Handle inbound calls from US homeowners, guide conversations toward a suitable service appointment and help customers understand membership options. The role combines consultative phone selling with calm, empathetic customer support.

Key Responsibilities
• Guide inbound calls conversationally, understand customer needs and respond to objections.
• Book service appointments and explain or upsell relevant membership options.
• Stay calm with stressed or frustrated callers and de-escalate difficult conversations.

Qualifications
• Inbound phone sales experience, including objection handling and closing or booking on live calls.
• Excellent spoken English with a clear, natural and engaging phone presence.
• An empathetic approach and the ability to guide a conversation without relying on a rigid script.

Nice-to-Haves
• Inbound sales or support experience in home services or residential field services.

Work Schedule
Full-time. The exact working schedule will be confirmed during selection.

Compensation
Compensation will be discussed during selection.

Resume Submission Guidelines
Submit your resume in English as a text-based PDF, highlighting relevant tools, responsibilities and results.

How to Apply
Apply directly through the Sagan application link below. Describe your experience relevant to this specific role.

Apply through Sagan