Digital Academy – Learning and Development Intern

Incubeta – who are we?

Incubeta was founded in 2001 and currently consists of 22 offices and 900 team members. We’re an international team of experts in marketing, technology, data and creative, who came together because we want businesses to make the most of the opportunities the digital landscape provides. Our core values are: “Exceed Expectations, Dare to Lead, Earn Trust and Help Others Succeed.” To find out more about Incubeta, please visit our website.

The internship role

The internship position should be fulfilled for a minimum of six months, thereafter an extension can be negotiated. If there is a vacancy within the team or a different team that the intern would be suitable to fulfill, a permanent job offer would be considered.
Overview of this role
The role of the learning and development intern within Incubeta is to facilitate and administer the needs of the global learning and development team.

Place within organisation

• Reports to the head of learning and development.
• Works internally with other global L&D team members, line managers and in-market teams and externally with clients.

Tasks and responsibilities

• Working independently to perform day-to-day tasks and planning accordingly to ensure weekly responsibilities are completed against agreed priority levels.
• Ensuring work is delivered against agreed deadlines and of high-quality standards.
• Specifically, assisting the Global L&D team with a variety of tasks, including but not limited to:
  • Upkeep of the LMS:
    • Regularly audit and constantly maintene the LMS.
    • Activate and deactivate employee profiles.
    • Setting up learning plans.
    • Create course shells when required on the LMS
    • Upload relevant content to respective courses.
    • Upload training recordings, slide decks and other learning materials onto the LMS.
  • Support:
    • Provide 1:1 support of basic administrative functions on all L&D platforms and authoring tool
    • Assist with the troubleshooting and problem-solving of the various LMS platforms to ensure they are resolved within a reasonable period.
    • Provide feedback on opportunities that are sought out to improve or enhance the LMS.
  • Training:
    • Offer suggestions for training needs to improve the output of the teams.
    • Ensure training templates are kept up to date with time, branding, new features and content is reflecting accurately on the authoring tool.
    • Liaise with clients to book external training.
  • Administration:
    • Ensure that all files within the training drive are well organised and easy to navigate so relevant training resources and templates are easily accessible.
    • Assist with the formatting of external training materials and send out promptly e.g. workbooks, recordings, Google Sites.

Additional tasks and projects (ad hoc and not limited to the below)

• Initiate, develop, implement, test and document new projects, ensuring project milestones are reached on time whilst maintaining a high quality standard.
• Creating new and updating existing procedures and workflows, documenting such workflows.
• Creating, updating and contributing towards ‘playbooks’ and ‘how to guides for training resources e.g. authoring tool and the LMS.

Essential requirements

• Relevant tertiary qualification related to the role.
• Exceptional written and verbal communication skills in English.
• Passionate about digital marketing.
• Tech-savvy and quick learner.
• Resourceful, eager to learn and takes initiative.
• Excellent time management and strong ability to work well within a team and self-managed environment.

Soft skills

• Strong communication skills, dealing with stakeholders at all levels
• Great eye for detail and methodical – process focused
• Good collaboration and interpersonal skills
• Ability to see the big picture and identify interdependencies that need to be managed
• Systematic, analytical, integrated thinking and ability to conceptualise
• Effective time management and personal organisational skills

Apply now: If you feel you fit the above criteria, please click the link and complete the form.

Closing date: Applications for this role will be closed on 31 December 2022

Please take note that if you do not receive a response within two weeks of applying, you should consider your application as unsuccessful.

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How to apply?

Apply online here