BKB: Switchboard Internships

BKB invites unemployed graduates to apply for Switchboard Internship Programme 2022 / 2023.

As a Switchboard Intern, you will be answering incoming calls, greeting callers, providing information to internal and external clients, transferring calls to the relevant parties and/or taking messages as necessary.

Requirements

• N6 (FET College)
• Looking for experiential training in order to obtain a diploma
• Must be able to communicate in Afrikaans, English and an African Language

Skills

• You need to have a professional appearance and personal demeanour
• You will work independently, but also in a team
• You need to be friendly, and approachable and communicate in a professional manner.

Key Responsibilities

• Swift and friendly answering and accurate transferring of incoming calls.
• Immediate communication of any occurring errors or complaints received to the ICT Helpdesk and line managers.
• Professional acknowledgement of guests, clients, service providers, staff and general public accompanied by swift transfer to relevant BKB staff.
• Responsible for orderly, clutter-free and friendly reception, switchboard, workstation and pause areas.
• Assist with daily office administration duties when needed.

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