We’re Wootware, an online retailer of computer hardware, software, electronics and more. We’re a team of (mostly) talented gamers who love technology and hate poor customer service. We strive to keep our customers happy and enjoy working with like-minded individuals who work & play hard.
We’ve got a position available within our technical team.
-Dealing with clients via email/phone/in-person to handle troubleshooting and returns
-Testing of PCs/components to determine or reproduce faults, building PCs/upgrading notebooks.
-Handling returns of faulty goods to our suppliers for warranty processing
-Working as part of a tight-knit team, becoming part of the future of our company
Attention to detail and great communication skills are essential for this role. We work in a very fast-paced industry and there will be lots to learn. If you’ve got a passion for technology & consider yourself meticulous, this is the job for you.
Skills and Traits Required:
-Solid grasp of the technical fundamentals of computers and consumer electronics
-Excellent English skills, fluency in Afrikaans is also a plus.
-Adaptability to be able to focus on a single task or be able to switch between multiple tasks
-Fast and enthusiastic learner
-Honest and ethical
-Logical thinking and inquisitive
-Ability to work both quickly and accurately
-Friendly, presentable and comfortable working with customers on a daily basis
-Keen eye for detail
-Experience building PCs is a big plus
-Must be over 18 and have own transport
-Matric or equivalent
-Must be able to work in Somerset West, Western Cape, full-time
This employment will suit you if you:
-Are enthusiastic, positive and are always eager and willing to help where possible
-Enjoy any of the following: gaming, overclocking and keeping up-to-date with technology
-Follow any tech media such as Linus Tech Tips, Gamers Nexus, Anandtech, Tomshardware, Ars Technica, MyBroadBand and other technology-related media.
-Enjoy problem-solving and working hands-on with PC components.
Hiring Salary Ranges (dependent on relevant skills and experience):
– Entry-Level: R7,000 – R8,000
– Mid-Level: R8,000 – R10,000
-Room for further substantial career and salary growth, dependent on the candidate’s proficiency and ability to learn/innovate over time.
If you don’t receive a response from us within 2 weeks, this would mean that your application is unsuccessful at this time.
closing date: not specified
View and apply for this and other vacancies online via https://freerecruit.co.za
Companies can expire their jobs at any time on their own discretion and without notice.
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