The HR Services Consultant is responsible for offering front-line HR consultation and advice across all HR disciplines within HR Shared Services.
This includes ensuring the provision of an excellent experience for employees across all TFG divisions/brands. This role will interface with Line Managers, employees as well as external stakeholders.
As the HR Consultant, your responsibilities will be to:
Deliver efficient first-time call resolution while providing an all-round superior service and excellent employee experience
Responsible for talent acquisition including sourcing, screening, assessment coordination and placement of candidates
Provide employee relations advice and support
Provide support and advice related to, among others:Talent Acquisition
Training and Development
Performance and Transformation
OD and Reward
Maintain and ensure adherence to agreed policies and procedures
Assist and advise line managers and employees on the effective utilisation of relevant self-service options
Maintain employee data and reporting
Adhere to service level agreements and quality standards
To apply you need to have:
HR or related degree (essential)
2 – 3 years’ experience in HR
Cross function HR knowledge (Non- negotiable)
Excellent communication and interpersonal skills
Excellent verbal reasoning
Written communication skills
A working knowledge of HR systems and MS Office
High attention to detail, accuracy and a methodical approach
Strong problem-solving abilities
A strong customer centric approach with a high service delivery mind set
A professional approach with a solution focussed orientation
The ability to work independently and team orientated
The ability to work in a pressurised, high volume environment
Adaptability in a constant changing environment
Experience in a shared services environment will be advantageous
Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.
If you apply for this role and you are successful, you will be expected to provide a service to customers any time during the hours 07h00 to 19h00, Monday to Friday as well as over weekends and public holidays, depending on operational requirements. Shifts will be planned and communicated in advance and will be on a rotational basis.
Job ID: 6934
Closing date: not specified
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View and apply for this and other vacancies online via freerecruit.co.za Companies can expire their jobs at any time at their own discretion and without notice. Please beware of recruitment scams in the market. If something seems out of place about the company or agency please Contact us immediately or report it to the Department of Labour or your nearest South African Police Services.
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