We are recruiting for Inbound Customer Contact Centre Agents
Duties include, not limited to;
Responsible for answering all Inbound calls correctly and accurately
Manage all telephonic queries in a professional and efficient manner
Manage overflow inbound telephonic calls received in a professional and efficient manner
Pro-actively escalate all urgent issues and/or queries to the Call Centre/Customer Service Manager.
Good communication skills, both written and verbal.
MS Office Skills
High levels of attention to detail to ensure accuracy and completeness
Ability to apply judgment and tact when providing explanations
Ability to maintain customer confidentiality
Ability to work independently and demonstrate initiative.
Team orientation with a commitment to team goals, targets and objectives
No experience required as training is provided
View and apply for this and other vacancies online via freerecruit.co.za Companies can expire their jobs at any time at their own discretion and without notice. Please beware of recruitment scams in the market. If something seems out of place about the company or agency please Contact us immediately or report it to the Department of Labour or your nearest South African Police Services.
Share this job post
Requirements: ● Diploma in Marketing ● 2 years of healthcare management experience ● Confident and dynamic personality and a strong...Apply For This Job
The role: Are you as passionate about customers as we are? Do you have strong interpersonal skills, enthusiasm for speaking...Apply For This Job
HomeChoice is a leading omni-channel retailer, delighting our customers with an innovative range of curated products on personalized terms. Our...Apply For This Job
Our Management Trainee Programme offers exceptional development opportunities to self-motivated, talented individuals that enables them to achieve their career ambitions!...Apply For This Job
Essentials: • Graduate of Marketing or Digital Marketing related courses • Must be fluent in English • Good with giving...Apply For This Job