You are responsible for
-Accept and validate sales order by checking references and validating relevant information.
-Chase in case un-availability of order is seen and update the order based on provided delivery proposal; where needed select proposed alternatives and update order status
-Create sales orders manually as well as monitor automated created sales orders, supported by various channels (including return flow)
-Confirm sales orders to customers.
-Focus on the flow that is not touchless and one -time-right (unhappy flow) to make sure these orders are fulfilled.
-Solve root causes of non-touchless flow in a quick and efficient way by getting in touch with the right person
-Reporting on order receipts and order status
-Responsible for the administrative flow of all types of Sales orders from order intake to sales recognition.
-Managing sales orders up to delivery to 3PL/forwarding
-Checks and validates sales order data at receipt of the order.
-Adds data, enters order into the computer system for determining the delivery date.
-Confirms the order to the customer and informs them about the delivery date.
-Monitoring the sales order flow, focusing on managing exceptions,
-Discuss issues with internal organization for clarifications, which results in a clean sales order. Continues monitoring sales orders until delivery creation and invoicing.
-Reports monthly on order receipt.
-Handles requests in accordance with procedure
-Creates approved product returns orders, credits, debits and Free of charge.
You are a part of
Supply Chain and Operations Team for Domestic Appliances – South Africa.
To succeed in this role, you should have the following skills and experience
Bachelor’s Degree from a recognized University, with Supply Chain / Logistics major
System knowledge and working experience using SAP, Microsoft Office
Customer centricity, Good communication skills, Integrity and Process compliance and Process Improvement mindset
English, Afrikaans, Zulu
Six-sigma certified (preferred, but not mandatory)
Closing date: not specified
View and apply for this and other vacancies online via https://freerecruit.co.za
Companies can expire their jobs at any time at their own discretion and without notice.
View and apply for this and other vacancies online via freerecruit.co.za Companies can expire their jobs at any time at their own discretion and without notice. Please beware of recruitment scams in the market. If something seems out of place about the company or agency please Contact us immediately or report it to the Department of Labour or your nearest South African Police Services.
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