Sales Orders Processing and Management Full Time

You are responsible for

-Accept and validate sales order by checking references and validating relevant information.

-Chase in case un-availability of order is seen and update the order based on provided delivery proposal; where needed select proposed alternatives and update order status

-Create sales orders manually as well as monitor automated created sales orders, supported by various channels (including return flow)

-Confirm sales orders to customers.

-Focus on the flow that is not touchless and one -time-right (unhappy flow) to make sure these orders are fulfilled.

-Solve root causes of non-touchless flow in a quick and efficient way by getting in touch with the right person

-Reporting on order receipts and order status

-Responsible for the administrative flow of all types of Sales orders from order intake to sales recognition.

-Managing sales orders up to delivery to 3PL/forwarding

Order management:

-Checks and validates sales order data at receipt of the order.

-Adds data, enters order into the computer system for determining the delivery date.

-Confirms the order to the customer and informs them about the delivery date.

-Monitoring the sales order flow, focusing on managing exceptions,

-Discuss issues with internal organization for clarifications, which results in a clean sales order. Continues monitoring sales orders until delivery creation and invoicing.

Reporting:

-Reports monthly on order receipt.

Returns:

-Handles requests in accordance with procedure

-Creates approved product returns orders, credits, debits and Free of charge.

You are a part of

Supply Chain and Operations Team for Domestic Appliances – South Africa.

To succeed in this role, you should have the following skills and experience

Bachelor’s Degree from a recognized University, with Supply Chain / Logistics major
System knowledge and working experience using SAP, Microsoft Office
Customer centricity, Good communication skills, Integrity and Process compliance and Process Improvement mindset
English, Afrikaans, Zulu
Six-sigma certified (preferred, but not mandatory)

Closing date: not specified

View and apply for this and other vacancies online via https://freerecruit.co.za
Companies can expire their jobs at any time at their own discretion and without notice.