OUTsurance is a world-class, fast growing short-term & life insurer based in Centurion. You always get something OUT, in that we are vibrant, successful and values orientated with an awesome dynamic culture that aligns its business with its core values of Awesome service, Passionate, Honest, Human, Dynamic and Recognition. Bench positions has recently become available for Desktop Buildings Assessors.
We are seeking an enthusiastic Trainer to support the existing Training team with soft-skills and awesome service training in the business. The Trainer will be responsible to identify training needs, coordinate training; and develop relevant training material, content and courses.
Support the existing training team by managing the design of content, delivery and continuous improvement of soft-skills and specifically all awesome service related training.
Utilize a variety of training methodologies, techniques, concepts, learning tools and practises to ensure maximum effectiveness of training programs.
Monitor and measure effectiveness of all training and update on regular basis.
Partner with ops to develop and deliver high quality soft-skills training.
Conduct specific training needs assessments to support the design, development and delivery of relevant training.
Facilitate the soft-skills training of new and existing staff on all levels.
Ensure the overall quality in all training processes.
Establish, plan and schedule training in consultation with the relevant stakeholders.
Arranging of appropriate training venues, equipment, training materials etc.
Ensure successful transfer of knowledge and competence through effective training facilitation techniques.
Setting up, administering and conducting training assessment tools, such as CBT’s, final assessments etc.
All relevant training administration.
Periodically evaluate ongoing programs to ensure that they reflect any changes and are updated on a regular basis.
Regular reporting to the relevant stakeholders.
Required Competencies & Personal Attributes:
Excellent training facilitation, knowledge transfer, communication and presentation skills.
Able to engage with participants, connect with them.
High energy, enthusiastic, motivational training style.
Excellent creative and conceptual thinking abilities.
Good interpersonal skills.
Passionate about people development.
Solid report writing skills.
Customer Service focus.
The Soft Skills Trainer must align themselves with the OUTsurance culture and values of Awesome Service, Passionate, Honest, Human, Dynamic and Recognition.
Relevant Training qualification.
Must have a solid track record and a minimum of one year experience in training / facilitation on all levels.
Experience in content development
Content development specifically for E-Learning platforms will be advantageous.
Assessing and/or Moderation qualification will be advantageous
Previous experience in facilitating soft-skills will be advantageous
In accordance with OUTsurance Insurance Company Ltd Employment Equity goals, preference will be given to individuals who meet the job requirements and are from the various designated groups.
Closing date: not specified
View and apply for this and other vacancies online via freerecruit.co.za Companies can expire their jobs at any time at their own discretion and without notice. Please beware of recruitment scams in the market. If something seems out of place about the company or agency please Contact us immediately or report it to the Department of Labour or your nearest South African Police Services.
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