Our Customer Resolution Centre Department is looking for an energetic individual to join our dynamic team.
We are looking for a Supplier Administrator who will micro manage suppliers on repairs and service delivery
At least grade 12, tertiary qualification an advantage
Applicable Business Policies & Supplier Procedures
Applicable Legislation (e.g. CPA)
Applicable Operating Platforms (e.g. Dolphin, Repair IT, Active Retail etc).
Supplier trade agreements
Judgement and decision making
Integrity and values
Courage and Conviction
Self – Insight
Drive and Energy
To micro manage suppliers on repairs and service delivery in line with service deliverables noted in Trade Agreement ensuring a customer centric business.
Daily management of supplier service teams, ensuring that both internal customers and external customers are constantly updated with the status of repairs.
Implement, maintain and control Supplier reports system.
Daily / weekly and monthly status reports on supplier:
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