General Operations Manager Full Time

Are you looking for an opportunity to succeed?

Are you looking to fulfill your professional purpose?

Are you looking to stand out from the crowd by drawing from your own experiences to implementing ideas that will make this business unit bigger, better, more profitable?

Do you have the discipline and determination to deliver exceptional results and win, every single time?

Do you believe that you are made of strong, extraordinary stuff?

An exciting opportunity exists to join Globaltrack; a fast growing and cutting-edge company who is looking for an innovative and highly driven individual to join our organization.

Self-starters, self-motivators and self-discipline is encouraged, in fact it is bred in our culture.

Our team of professionals are energetic, dynamic, enthusiastic and progressive.

Let’s be clear – this position is not for everyone and that’s okay.

It’s not going to be easy; it’s going to be hard.

Organisational peers, teams & the leadership team will expect brilliant things from you, but if you are confident in your dedication, discipline, control and experience then this is the team for you…!

The ideal candidate will be responsible for leading the Globaltrack Installations Team by working closely with internal and external stakeholders to ensure that each and every Globaltrack Installation of a product into a Client’s Fleet is done to specification and on time – giving the client an excellent on-site installations experience.

Job Description

1. Scorecard:
   • Manage the Installation Teams weekly Installations & QA balanced scorecard to track, monitor, update, and improve key performance indicators (KPI) within the Installations Team.
   • Conduct gap analysis to compare actual performance with potential performance by developing strategies to identify efficacy or performance improvement initiatives.

2. Skills Development Programme:
   • Development of an Installations Technician Internship Programme & Framework aligned to SETA which includes alignment, implementation, monitoring and reporting.
   • Formulating and submitting Workplace Skills Plan and Annual Training Reports to relevant SETA’s.
   • • Working with the Installations Coach & Installations Planner to develop a weekly training programme to upskill Installation Technicians to ensure Installation & QA targets are achieved.

      

     2. People and Organisational Development:
        • Responsible for the successful delivery of change initiatives within the Department and scaling for growth within the Team for Operational excellence.
        • Driving results through planning, alignment, collaboration and leading of the Team.
        • Activities include defining key processes, identifying key improvement opportunities, scope definition, business case development, developing projects plans, managing the delivery to the business within agreed timeframes, managing relationships, communication and engaging and managing resources as required.

      

     3. Installations Management:
        • Together with the Installations Planner & Installations Coach, co-ordinate internal resources for the flawless execution of Standard and special Project Installations:
          1. Determine what resources are needed
          2. What is required to perform installations flawlessly e.g. tools, type of installers etc.
     • Ensure all is in place before an installation commences
     • Ensure that all projects are delivered on time, within scope and within budget, provided that quality standards are adhered to.

      

     4. Quality Assurance:
        • Analysis of trends and performing root cause analysis to identify risks and develop mitigation actions to prevent risk from materializing; thereafter rain & monitor the implementation of action plans.
        • Monitor and report on Installation Technical risk by means of ongoing QA audits.
        • Review the quality of work completed by the Installations Technicians, on a weekly basis to ensure it meets the required project standards.
        • Working with the Installations Coach to identity QA gaps and then developing a training programme that addresses these gaps on an ongoing basis.

      

      

     Job Requirements

     • Must have 4 to 6 years’ experience in a similar position
     • Proven track record of leading & scaling teams in growth change management cycle
     • Able to manage conflict
     • Strong problem solving aptitude
     • Experience in reviewing the effectiveness of process controls and standard operating procedures
     • Willingness to learn and find the answers or solutions to every challenge
     • Extremely driven and dedicated to excelling / pushing the boundaries of what can be achieved

      

     Should you be interested in this position, please apply and ADDITIONALLY complete the Assessment in full by clicking on the link below so that we may ascertain your skills suitability and organisational culture fit.

     Assessment:

     https://forms.gle/ZxbNbdNy8So5Njr67

      

     Please be aware that the assessment needs to be competed in full in order to be considered for the shortlisting & interview stage of the application process.

      

     All applications will be considered and carefully reviewed.

View and apply for this and other vacancies online via https://freerecruit.co.za
Companies can expire their jobs at any time at their own discretion and without notice.