INTRODUCTION: Your appointment as a Sales Co-Coordinator in the Sales Admin Department is hereby explained.
REPORTING: In the execution of your duties, you will report to the Branch Manager.
PURPOSE: The role of the Sales Support Coordinator is to ensure the effective and efficient management of sales leads, receiving of feedback from Sales Consultants regarding the outcome of appointments.
Your job description encompasses, but is not necessarily, limited to the following:
Receiving of feedback from Sales consultants regarding the outcome of appointments daily
Capture and record all relevant information on sales systems and update the call status accordingly
Handling of red flags and resolution of related sales complaints
Handling of sales related enquiries by clients not related to new leads or leads in “Follow Up”
Creating of leads where the clients did not call into the company (e.g. Website Leads, Self-Generated)
Creating leads to be process paperwork
Obtain quote value for reporting
VERIFICATION OF DATA
Addresses on sales system (Recon or New client?) when loading a new lead for the processing of paperwork. Ensuring that no information related to leads are duplicated, this includes but is not limited to the loading of duplicate leads
Ensure correct DOA levels have been signed off for contracts and quotes.
CREDIT VETTING AND DIRECT SALES
Load lead onto the sales system
Record the receipt of the application on the control sheet
Check and copy submissions
Ensure that the applications received meet the minimum standards
REPORTING AND COMMUNICATION
Assist with any problems or complaints
Give full feedback to clients where necessary
Ensure that information is communicated in a timely and accurate manner to all team members
CREATING OF PO REQUISTIONS AND RECEIPTING
Receive quotes from District Sales, technical and Community Development team for purchasing of goods
Ensure DOA signs off for approval
Create requisition on SAP system or financial system
Ensure PO is generated and submitted to supplier by procurement department
Receive Goods delivery note and invoice for receipting
Inform accounts payable to make payment to supplier once receipting of invoice is processed
Follow up with Suppliers for outstanding PO`S generated
Have knowledge about all facets pertaining to your position
Attend all required meetings and training sessions
Keep your workstation/office neat and tidy at all times
Not abuse company telephone for private calls
Filling, faxing, ordering of stationary and all other office duties
Adhere to shift roster and office hours
Emails to be processed daily (up to date by COB)
Assisting with other ad-hoc tasks , analysis and projects as and when required by Management
7.Standing Operating Procedures
Ensure that the disciplinary code is adhered to at all times
Standing Operating Procedures must be upheld
Meeting and keeping on agreed upon targets
Meeting and keeping on agreed upon targets – performance
High standard of service must be upheld
Ensure SOX compliance at all times
Ensure that the Big 5 principles are upheld at all times
We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.
Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
View and apply for this and other vacancies online via freerecruit.co.za Companies can expire their jobs at any time at their own discretion and without notice. Please beware of recruitment scams in the market. If something seems out of place about the company or agency please Contact us immediately or report it to the Department of Labour or your nearest South African Police Services.
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