The key role of this assignment is that of an individual contributor working within a small and flexible team. The incumbent is a sales liaison with dealers, supporting interaction with customers and other Caterpillar personnel. Incumbent is accountable for contributing to the identification, analysis and resolution of needs and problems with assigned dealers. Position performs complex analysis work, identifies and resolves problems and drives growth within their focus territories. Challenges include developing and meeting expectations in delivering results, considering and recommending alternative courses of actions, making timely decisions and developing greater communication skills. Incumbents may work more directly with other Caterpillar business units, customers, and District Offices.
Primary roles of the incumbent include counseling dealers in developing and growing their business; providing guidance on existing and potential new or relevant product and improvement measures within one industry; assisting dealers on forecast, sales and rental planning and sales techniques; supporting rollout of new products (eg., products, parts, customer service agreements, other service products); analyzing and communicating marketplace and competitive activity to Caterpillar personnel and dealers; analyzing product application, configuration and utilization that provide the best solution for a customer; assisting dealers with business planning within one industry; creating and promoting programs that increase sales while maximizing price realization; and continuing to develop required proficiency level in the specified foundation competencies and skills.
Individuals in this position must understand and keep current on customer/dealer market and needs and understand how and why decisions are made within their work group and organization. They are responsible for applying those decisions to support and develop product sales, dealer effectiveness, overall segment growth, NPI process, process improvement, sales management process improvement, etc. Incumbents apply their knowledge of products, technology, industry, etc., in support of Caterpillar, dealer and customer expectations and needs. Incumbents may provide direction to less experienced personnel.
Incumbents, along with their manager, will direct their development and continual learning through experience and staying abreast of technology changes. Key learning comes from continued experience in the assigned industry, enhancing communication and people relationship skills, improving problem solving and analysis ability, building and using business skills, enhancing use of Caterpillar systems and developing leadership abilities. Incumbents must stay abreast of industry and technology changes and relate those changes to Caterpillar, dealer and customer needs.
Incumbents at this level should be exhibiting competencies at the 4 or 5 proficiency level as defined in the Global Job Profiles.
BACKGROUND/EXPERIENCE: This position requires a college or university degree or equivalent experience. Incumbents usually have had 4 to 7 years prior experience in field assignments and have demonstrated the ability to work independently and to communicate effectively with others in the work group, dealer personnel and customers. Incumbents will have demonstrated the ability to work on increasingly more complex assignments and provide direction to lower level reps on project assignments.
At Caterpillar we embrace and promote diversity, we encourage our people to be themselves, this is a place where we succeed on merit.
Please do not hesitate to apply if you feel you have the relevant skills and experience for the role.
Caterpillar is an Equal Opportunity Employer (EEO).
Closing date: not specified
View and apply for this and other vacancies online via freerecruit.co.za Companies can expire their jobs at any time at their own discretion and without notice. Please beware of recruitment scams in the market. If something seems out of place about the company or agency please Contact us immediately or report it to the Department of Labour or your nearest South African Police Services.
Share this job post
Are you unrestricted by nature? Do you keep your finger on the pulse of the latest trends? If you want...Apply For This Job
Overall Purpose of the Job: The incumbent will be responsible for sales of the company’s cleaning services, while ensuring consistent,...Apply For This Job
HomeChoice is a leading omni-channel retailer, delighting our customers with an innovative range of curated products on personalized terms. Our...Apply For This Job
Urgently looking for top outbound sales call centre agents that can make a positive difference to our company. You will...Apply For This Job
Our Client, a major company in the Financial sector requires a Senior Business Analyst for it’s Trading, Investments and Risk...Apply For This Job
I am @home. Are you? We are currently bringing people into our home. Must… Love people Making people feel...Apply For This Job