A private guest lodge in the Nelspruit area has a vacancy available for a Receptionist to join their team. They are looking for someone that is friendly, who is highly customer focused and has great organisational skills.
Daily tasks include, but may not be limited to:
Assisting with guest and reservation inquiries, both via email and telephone
Providing efficient and friendly guest arrival/departure service
Handling guest concerns and complaints in a professional manner
Guest billing and payment processing
Anticipating guest needs and requirements
Daily cashiering and other general front desk duties
Other park duties and tasks as required
Experience in a similar environment, would be an advantage
Strong decision-making skills
Ability to handle and prioritise multiple tasks
Energetic, warm, and friendly nature
Well presented and ability to interact with all types of guests
Good flexibility, with the ability to work over a rotating roster, including days, evenings and weekends.
This is a full-time live-in position that includes accommodation, meals, laundry service, and use of all amenities on-site.
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